FAQ

Initiate the Refund: Go to "My Orders" on our website and select the item(s) you wish to refund.

Reason for Refund: Specify the reason for your refund request. This helps us improve our services and products.

Pack the Product: Ensure the product is in its original condition and packaging. Include all tags, accessories, or free gifts you received.

Return Shipping: Based on your location, we'll provide you with a return shipping address. Note that return shipping fees may apply unless the item is damaged or incorrect.

Processing: Once we receive and inspect the returned item, we'll initiate the refund process.

Refund Method: The refund will be credited back to the original payment method used, unless otherwise specified. Please allow 5-10 business days for the amount to reflect in your account.

Reaching out to us is easy! Here are the ways you can get in touch:

Email: Drop us a line at purchases@affinitystoresllc.com, and we'll get back to you within 24-48 hours.

Live Chat: Use the chat widget on our website for real-time support during our working hours.

Social Media: Engage with us on our social channels like Instagram, Facebook

For feedback, inquiries, or support, we're always here to help. We look forward to hearing from you!

What payments are accepted? 

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Our shipping duration varies based on the destination and the shipping method selected:

Standard Shipping: Typically takes 5-7 business days within the continental United States.

Expedited Shipping: Delivers within 2-3 business days for most locations in the continental United States.

International Shipping: For orders outside the United States, shipping can take anywhere from 10-21 business days, depending on customs clearance and local postal services.

Specialty Items: Some products may have specific shipping times, which will be mentioned on their respective product pages.

Please note that shipping durations can be affected by factors like holidays, inclement weather, and postal service delays. After placing your order, you'll receive a tracking number to monitor your package's progress.

If you need your order by a specific date, we recommend placing it well in advance or choosing expedited shipping. For further queries on shipping, feel free to contact our customer support!

Make sure to tailor the information based on the specific shipping policies and durations of the company or organization in question.

Shipping costs depend on several factors including the destination, package weight, and selected shipping method. Here's a general breakdown:

Standard Shipping: Costs vary between $5 - $10 for the continental US.

Expedited Shipping: Typically ranges from $15 - $25, depending on the urgency.

International Shipping: Rates start at $20 and can go up based on destination and package weight.

Free Shipping: We offer free standard shipping for orders over $100.

To get the most accurate shipping cost for your order, add the desired items to your cart and proceed to checkout. Once you've entered your shipping address, the system will calculate and display the exact shipping fee.

Please note, these are just approximate values. For exact rates or promotions, always refer to our website or contact our customer support team.